At Whisper Gardens Shop (“we,” “us,” or “our”), we understand that our discerning community of rare plant collectors and botanical enthusiasts values privacy as much as they value the security of their prized specimens. This Privacy Policy outlines how we collect, use, protect, and share information gathered through our website raregardenshop.com.

1. Information We Collect

To provide our specialized services to global plant collectors, we may collect:

  • Personal Identification Information: Name, email address, phone number, shipping/billing addresses when you make purchases of our rare azaleas, conifers, or other botanical specimens.
  • Payment Information: Credit card details (processed securely through our payment gateways), PayPal information, and transaction history for your rare plant acquisitions.
  • Horticultural Preferences: Information about your plant interests and collection focus areas to enhance your shopping experience.
  • Technical Data: IP address, browser type, device information, and website usage patterns to improve our digital greenhouse experience.

2. How We Use Your Information

Your information helps us cultivate the finest service for serious collectors:

  • Process transactions for rare and delicate plant specimens with the care they require
  • Provide specialized customer support for your horticultural inquiries
  • Send curated communications about new rare plant arrivals and collection opportunities
  • Enhance our website to better serve international plant enthusiasts
  • Protect against fraudulent activity targeting our valuable botanical inventory
  • Comply with legal obligations regarding international plant sales

3. Data Sharing and Disclosure

We treat your information with the same discretion we apply to our rare plant collections:

  • Service Providers: Carefully selected partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping delicate plants, and website operations.
  • Legal Requirements: When necessary to comply with laws or protect our rights and the security of our plant inventory.
  • Business Transfers: In the event of a merger or acquisition involving our rare plant business.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same vigilance we apply to our rare plant greenhouse:

  • 256-bit SSL encryption for all transactions, matching financial institution standards
  • Secure servers located in controlled environments
  • Regular security assessments of our systems
  • Limited employee access to sensitive information
  • No storage of complete payment details on our servers

5. Your Rights as a Collector

You have certain rights regarding your information:

  • Access and review the personal data we maintain
  • Request corrections to inaccurate information
  • Opt-out of marketing communications while retaining transactional messages
  • Request deletion of your account information, subject to legal retention requirements
  • Object to certain processing activities

To exercise these rights, please contact our Plant Specialists at [email protected] or +1 (312) 555-0187.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and shopping cart for delicate plant purchases
  • Analyze website traffic patterns to improve our collectors’ experience
  • Provide personalized recommendations for rare specimens
  • Enable secure checkout processes

You may adjust your browser settings to refuse cookies, though this may affect certain website features essential for rare plant acquisition.

7. International Data Transfers

As we serve collectors worldwide (excluding certain restricted regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers receive adequate protection under applicable data protection laws.

8. Changes to This Policy

We may update this policy as we expand our rare plant offerings and payment solutions. Significant changes will be communicated to our valued collectors through our website or direct notification.

9. Contact Us

For questions about this Privacy Policy or our data practices, please contact:

Whisper Gardens Shop
3013 Pringle Drive
Chicago, US 60605
Email: [email protected]
Phone: +1 (312) 555-0187

We appreciate the trust you place in us as custodians of both rare plants and your personal information.